What Our Customers Say
4.9 - Local Ratings
Christine Lang
Excellent customer service and Greyson was exceptional, highly recommended.
Danielle Nagy
Hired Zeroez to remove paint from a carpet. The day of service , Shawn contact me to let me know he was on the way, was friendly, professional, and effective!
Tiffany
They did a great job cleaning the carpets and communicated well. Very professional service and highly recommend. Thanks so much
Janet Conner
Excellent service, professional, polite, got everything out, leaving everything fresh and clean!! Love Zero Rez!!
Bruce Riggins
Grayson was on time, very professional, and thorough. We were lucky to have him assigned to clean our carpets and we will be specifically requesting him next time. Also, the estimate that we were offered when we booked the appt was exactly what we ended up paying - Grayson did not attempt to up sell us on stuff we didn't need.
Jan Campbell
Excellent experience
Jeanette Tucker
Biggest snow storm to hit the area all season but Zeroeez was in communication concerning servicing us. Jacob showed up very timely - was knowledgeable and considerate. He didn’t dink around but he did take time with all our carpet and furniture. With 2 dogs, 2 cats and 2 adults you just get dirty. I’m anxious to see how it looks when it is dry but so far I’m liking it a lot!
Mychele Lepinsky
Ryan was very professional, went over all areas first, recommendations, and price, and he was fast but very thorough and the carpets looked amazing when he was done! I would recommend Zerorez and request Ryan because he was so awesome at his job and took pride in what he was doing for me and my home!!!
AMBER SCHURADE
Great experience all around!
Liz Phillips
Very nice job. Had a good knowledge of cleaning product and why so effective
Judi Robinson
The technician was professional and did a great job Ryan Robinson
Erin Simpson
Great experience as always using Zerorez!
David Weingarden
Great service...highly recommend it.
Joshua Reeser
Quickly completed the cleaning, cleaned 2 chairs and a sectional sofa. Half the price of everyone else, and they fit me in within 2 days! Chairs and sofa look great!
Jo Urfer
Jacob was very professional and knowledgeable. He answered all of our questions and communicated well before and after cleaning. The carpets look great.
Andree Radzik
They did an excellent job! Didn’t try and up sell me! Friendly and professiona and I Highly recommend them.
Jeff W
Just had my tile floors cleaned in the bathroom, living room, kitchen and laundry rooms. The grout is beautiful as is the tile. I’m am super impressed with the job that was done by one technician. My floors are cleaner than they have ever been. Thank you!
Cassidy Orr
Communicative, timely and affordable!
Kathleen Packard
Have been a customer for several years. After the Marshall fire I knew I needed someone reliable to remove all the ash and dust from my ducts and carpets. Excellent work as always
Marnelle Leonard
The technician arrived on time and got to work quickly. He took care of our pet areas and thoroughly cleans all carpet. Bottom line, the carpet looks like new and our technicians was professional and personable!
Alicia McCurdy
Love Zerorez! They did a thorough job on our carpet cleaning. The rep was very professional, helpful and timely with the whole visit. I highly recommend them!
Juliana Dumansky
From the start when I called this company, a gentleman named Ryan answered and was very friendly and understanding of my situation. He was very accommodating and got me an appointment the following morning. The morning of the service, I was called 30 minutes prior to let me know that they were on their way and another call when they arrived. When the gentleman arrived, he looked over the area and was done quickly, while still doing an excellent job. He was very kind, answered all of my questions and concerns and was professional in that he wore booties and a mask. Overall, my experience and the quality of work was above and beyond my expectations. I would highly recommend this company to anyone. I will definitely be calling them back for regular yearly carpet cleanings. They were timely, effective, efficient, affordable and friendly!
Elin Kinder
They did a great job. We are very pleased and will be happy to recommend them to othrts.
Nia Barnett
Thank you so much! Excellent customer service and Ryan was prompt, professional, and friendly! I highly recommend this company!
Leah Davis
This was the first time I used this company, I had Ryan as my technician. He was kind, professional and did an excellent job with our carpets. I would absolutely recommend this company
Victoria Pinney
Friendly and professional service. I’m a repeat happy customer :)
P W
Wonderful service and Chris was very polite, informative, and a hard worker!
Valerie Kennedy
Shawn was very thorough and paid lot of attention to detail. Carpet looks terrific!
Richard Welch
Excellent service would recommend
S W
They were on time and did a great job
Jeannie Roberts
It was so easy to schedule and they were able to come sooner than I expected. Ryan was polite, professional, and did a great job!
Steven Chetham
Jacob was great. Very professional. He did a great job. Would recommend.
Julie Romero
I liked how they were on time , and very responsive from the first time I called and had availability the next day! But there is a deal in Dec 3 areas for 133 I had a square area done for $114 and I feel more area could have been done or offered for the price. Other then that it was great.
Leslie Todrzak
Such awesome service again!!! Patrick is very professional, and did super job! Great work ethic! I hope Patrick cleans my sectional on the return visit!
Lauren Parsons
Ryan was very professional and friendly. He was in and out in about 45 minutes and did a magnificent job on our carpets! I would definitely use this service again.
Teresa Falagrady
They were prompt, professional and friendly. I felt very comfortable with the technician that cleaned my carpet. He did a very nice job and the carpet looks so much better. I am very happy with their work!
Leah Giovanniello
Easy to schedule, friendly responsive employees, technician showed the in his work. Would definitely recommend and use again!
Ruth Lenzen
Great job!
John Salas
The tech did a great job with stains and stubborn dirt
Cathy M
Payton did an awesome job! Very professional.
Venky Swaminathan
Zerorez did a great job and was thorough in their cleaning.
David Roth
Cleaned carpets before moving in, great job and timely.
John Terpstra
I was very pleased with the professional approach and the effectiveness of the cleaning.
Kevin Underell
Jacob did a great job. He explained the process to me, and then delivered on his service. So nice that zerorez does not use soaps. My carpet is nice and clean and it dried in half the time I expected. Definitely recommend.
Zackery Hauptman
Chris did an amazing job getting the stains out of the carpet he was very knowledgeable on how his service and product does the job and does the job effectively well I will definitely use Zerorez in the future and recommend Zerorez to my friends
Julianne Bawden
Chris was a very detail oriented technician. Super pleased with his work, energy, listening skills, knowledge of carpets and the time he took to the work in my home. Reed, who booked the appointment was extraordinarily polite and positive-a delight to do business through. I’ve heard good things about Zerorez-they did not disappoint!!!!
Karen Minniear
Professional and on time Service and carpets are clean clean clean, dried quickly with no outdoor or residue. I'm a new fan of zerorez!
Nicole T
Ryan was professional and very nice. My carpet is super old and he got it so clean it looks amazing. All around great experience with this company.
Patricia Roth
Chris was great, he did a wonderful job.
Scott Jacobs
They helped us out at the last minute. Jacob was very professional, knowledgeable, and friendly. And our carpets look and smell very clean!! No chemicals is well worth it! I will use Zerorez again!
Sara Pearl
Jacob was so friendly and did such a great job. I didn’t feel judged for having “cat related issues” I felt supported and understood! I love how the carpets look, feel (and smell) and will absolutely use them again and again 😎
Laci Dreiling
So happy with how well our 22 year old carpet looks and feels so clean, without all the chemicals! Only carpet cleaning we will use!
jade savage
The service was great! Very friend and professional. The clean was quick and efficient. We had my cream bench seat cleaned and it looks brand new! Definitely recommend using this company!
Diane Murray
Great! Right on time. Professional. Very pleased
Linda Otis
Jacob did a fabulous job. Very personable!
Tanner Homa
Great job! Scooper nice guys! On a 1-10 I give a 10
Jonathan Goff
We just moved into a house where the previous owners had dogs. Zerorez did a good job, were early, and the whole process went very smoothly. I'm likely to use them again the next time we need the carpets cleaned.
TRACY KIRBY
We use Zerorez because of the cleaning method and very limited amount of chemicals used. They have always been professional and easy to work with. Happy with the job they did today. Repeat customer.
Ben Chavez - CDLE
Nice Tech that came out, super friendly and customer service was Outstanding. I would probably rate at 5 stars but I have to see how well the dirt came out first
kara rogers
Our technician was so thorough. We had some stubborn stains that two other carpet companies could not get out. After seeing our technician work on this stain, I will use them again. They were very professional and thorough. Thank you!!
Tamara Laug
Ryan did a fantastic job. We have 2 big dogs that are very messy and Ryan took the time to get it clean
Karen J
First time using this company and I was very satisfied with both the results of the cleaning, as well as the professionalism of the technicians that did the work. After a not-great cleaning by the last company I used, I decided to give Zerorez a try. I am very glad I did, and will definitely use them again. My carpet looks fantastic.
Loretta Hempstead
The young man did what I asked him to do and as it has been a few days it appears that he did a good job.
Eric Weber
Camille was on time and did a fantastic job…the carpets are spotless and look wonderful.
Mark Benn
They've done a great job every time I've had them clean the carpets where my 84 year old father apparently drops more food than he eats.
Janelle Weyer
Called before showing up and actually was able to get us in early. Explained process and cost as well as our expectations prior to starting work. Jacob was thorough and completed the job with minimal disruption/noise. Will hire again and recommend to others!
David Puth
Service was on time and professional. Tech was personable and informative
Laura Rossell
I experienced zerorez coming in today to clean the carpets in a home that I’m renting the technicians name was Nathan he was very prompt on time I have white carpets and three kids before he came I was afraid I was going to have to get new carpet he did an amazing job getting out any stains that I had tried to get out myself before with every product I can find on the market with zero results the carpets are now white again!😁 I saved money time and energy using this company the technician Nathan was very professional fast very nice and down to earth! Which makes a huge difference when allowing people into your home!! I would definitely recommend this service as it turned 20 year old stained dingy carpet looking practically brand new! Thanks Nathan and zerorez!!!
Ann Pinney
The crew was so considerate of the animals and the rugs - carpet look fantastic!!
Heidi Early
Ryan notified me of his arrival time. He evaluated carpets for pet stains and recommended which rooms would benefit from bio-treatment. His approach and work were professional. Great service!
Julie D
Great job, professional, went the extra mile to get it done right. Second time to use this company and will again! Thanks
Keith Jahnke
I’ve used multiple times and am always satisfied. They do great work!
Patsy Hogan
This is the second time I have used this company to clean my carpet. Just like the first time, they were quick to get me on their schedule. They called prior to arrival and were on time. Both technicians were polite, courteous and made quick business of getting my carpet cleaned. Carpets smell and look great. Will use again next spring.
Stacey Clow
The technician was right on time and did a terrific job. 30 day guarantee
Samantha Deckrow
Grayson was totally professional and very communicative. He did a great job, and the carpets look and feel perfect!
Michele McLoughlin
Technician was very prompt and amazingly quick. The carpet looks great!
Crystal Rae
I left 5 stars as the guy who did the job was knowledgeable and helpful. This is my second time using zerorez though and haven’t been to happy with them a response to any messages would be cool
Trish Shovlin
Out technician Grayson, did an excellent job and was very pleasant and professional.We have a puppy, so as you can imagine, there have been many accidents while house training. Now our floors and couch look and smell so much better,!
David Cox
Great job!!!!
Ally Sollars
Technician was quick, efficient and communicative. Highly recommend!