He was friendly, answered all my questions, and was a hard worker.
I had a brand new wool/viscose rug and my dog had 3 accidents on it. 😫. I called to make an appointment and Isabel was very responsive in getting back to me with a price and we set up appointment. Kyle called me to let me know when he’d be arriving that morning. He was very professional and explained what he’d do to get rid of stains. He tried his darndest and was able to get one of them out. The other two are still there but much lighter and less noticeable. I would recommend your company especially Kyle!
Judy Coelho Borba
Grayson was friendly, quick to come and did a great job. Have used Zerorez before but they moved and I’m glad they are back in Fort Collins
Careful explanation of procedure. Got a stubborn stain out!
Mary ann Von bank
I have used this company for the past 10 years and love their work.
I am always thoroughly impressed with the professionalism displayed by the service technicians. They understand my requests and always meet my expectations. Brian was on time and did a great job.
Due to life circumstances our carpet hadn't been cleaned for a good while. If truth be told it looks better than when we moved in 8 yrs ago. Thank you Jimmy L for recommending Zerorez.
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Technician showed actually showed up early ( called first to make sure I would be there). Did a fantastic job!
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I have used Zerorez several times over the last couple years. They are awesome . my 20 year old carpet looks almost new everytime. The technition are friendly and efficient.
Nice job. Fair price.
My dog threw up all over the new carpet after he had his teeth cleaned. I called Zerorez and they came right out. The technician was AMAZING!! He explained the process very well and got all the stains out. My carpet looks brand new again!!!! So happy!
They did a great job in cleaning our white couch and getting a few tough stains out of our carpet. He was on time , professional, and personable. I would highly recommend!
The gentleman that cleaned the carpets in my apartment was kind, respectful, and efficient. His name is Bryan. This company is amazing and flexible with scheduling. I had to reschedule my appointment twice because of life issues. They were extremely polite and understanding in regards to the rescheduling issues. I have never used any other company since I started using Zerorez down in Aurora. Thanks again for the amazing work!
Great job with carpet cleaning! They removed stains other carpet cleaners did not and pretreated pet stains for complete removal. Thorough, fast, and house looks and smells much better now!
Jeremy was extremely professional and did a fantastic job. On time too! It was perfect!
Ryan did a great job! The carpets look great!
Absolutely amazing job.
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Job well done. Bryan worked hard and was very pleasant to work with
Very professional, thorough, and conscientious. Great service!
Shawn was very nice, through, and professional. He explained the process of what he was doing. My house smells amazing!!!
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Simple and efficient. There is no soap b
They are professional and do a very good job of cleaning carpets!
Very friendly and great service!! The carpets look great!! Thank you!! ❤️
Chris was top notch! Professional, courteous, helpful and very efficient. He is fantastic! My house smells wonderful and I can’t wait to enjoy my dry clean carpets.
Chris was on time, did a great job explaining the process, was tidy and professional. I love how clean my house smells!!
Technician was very knowledgeable and explained everything in detail. Very happy with the service he provided. He did an excellent job and I would give 10 stars if I could.
We thought that the carpets were at a point that they needed to be replaced, the dirt and stains looked like it would be impossible to get up. Fortunately though, that wasn't the case and the carpets look amazing 95% of the stains came up and all the dirt vanished. 10/10 would recommend.
Shawn was timely and professional! Our carpets look great and we will be using ZeroRez for our future needs!
Very friendly. Cleaned all areas as directed. Was very careful inside our home and fid a good job. Very pleased. Highly recommend!
Grayson did a fantastic job on my living room carpet! Can't even see my bad attempt at trying to spot treat some areas!
Service technician did and excellent job
great technician. took the time to get everything just right. this is my carpet cleaning company from now on !!!!!!!!
Very professional and respectful of my messy space. Thanks so much for getting our cleanings done while we have a tenant moving out and another moving in. Today I just had my air ducts clean, but will review again after they come back for carpets next week.
Very courteous and professional
Thanks so much .He did a great job. The carpet looks like new again. Beautiful! I don't have to replace it now. I'm so happy 😊
Technician did a marvelous job he was quick and thorough explained everything, he was very friendly and kind. The carpet looks fabulous I would give this gentleman a 10 I gave him a 20 if I could but it only goes up to 10. And I’ll definitely have them come back when it needs shampooing again. Thank you so much Zerorez and I believe the technician said his name was Ryan. Thank you so much.
Very professional and carpets look great!
Did a fine job.
Bryan G did a great job on our carpets today! He was polite, efficient, knowledgeable and we ended up adding additional rooms and rugs since we felt so confident in his abilities and service. Thanks Bryan!
My tech did a great job! The hose just reached to my 3rd floor condo and now my carpet looks and smells great!
Staff was friendly and professional and the carpets look great!
Very professional and efficient guys! Carpet looks soooo much better. I would definitely use Zerorez again.
These guys are so amazing they where so nice and our carpets look really great! Our house smells so good and they even got kids toy slime out of my carpet! They are highly professional and have a very high standard of customer service and you don’t find that these days anymore. Will definitely be using them again and highly recommend their service to anyone!
Our carpets look and smell great! The crew was very professional, courteous and helpful. They explained the process and the technology really well. Our only issue was that we had hoped the visit could have started closer to the estimated time we were given. Overall, we give ZeroRez a ten!
I believe the employee was named Chris. He was on time, professional, courteous. He informed us where he was going to start, warned us about the location of the hoses, and if we stepped on the damp carpet and returned to the vinyl that we could slip. He advised us about the scotch guarding, which was extra but we opted in for the carpeting only. The furniture and carpet look great! I will be recommending this company to my friends and family.
Great prompt service. Very professional! Did thorough job!
Work well done!! Will have them back again
We have used Zerorez twice now in our home. Easy to book and very professional as well as reasonable. Had (3) carpets/areas cleaned along with a set of stairs. We won't be going anywhere else. They will be our first call the next time we get our carpets cleaned!
Christopher did a fantastic job. He was very professional and thorough. I would definitely recommend Zerorez!
Very professional. They explained what they would do and how. Couch and floors look great!
Great job by Ryan, Brian and Sean!
Sean (Shawn? Shaun...?) Was excellent! On time, professional and very fast. He did a great job and I was very happy with his communication! Would definitely recommend, and will probably request Sean again next time I get my carpets cleaned. I did 2 staircases, a living room, 2 bedrooms a closet and a landing and he was finished in about 2 hours!
Sean was right on time and very friendly. He was quick and did a fantastic job. I foster rescue dogs so my rug always has piddle stains and he made it look brand new!
Ryan was extremely helpful. On time, very personable and easy to work with. Was able to get a great deal after talking with Ryan about our options on top of an already sweet March discount Zerorez had going. Highly recommend.
Grayson was professional and thorough. I would highly recommend this company and Grayson. Thanks!
This is my 2nd time using Zerorez for carpet cleaning. We have allergies to both animals & chemicals. They really get all the smells out & do a great job. Sean was the tech cleaner & was great.
Great experience with this company. Super friendly and did a great job.
Very punctual and friendly young man. Excellent job. Great communication.
Fabulous service! Very happy.
Ryan was great - very thorough and explained things well.
The gentleman who arrived was fantastic. He explained everything that he was going to be doing and made sure to take care of an extra thing, cleaning the rug by the front door just because he didn't want to leave it behind. Very professional and fast. Will look forward to using this company again in the future.
Ryan did a great job. He was on time and was very personable plus shared some best tips on caring for the carpets. Thanks
They arrived did there work and were efficient. They did leave two smaller spots on one carpet
Very thorough and professional
Excellent customer service and Greyson was exceptional, highly recommended.
Hired Zeroez to remove paint from a carpet. The day of service , Shawn contact me to let me know he was on the way, was friendly, professional, and effective!
They did a great job cleaning the carpets and communicated well. Very professional service and highly recommend. Thanks so much
Excellent service, professional, polite, got everything out, leaving everything fresh and clean!! Love Zero Rez!!
Great work, fast, polite, and wonderful job on my move out!
very efficient and came back to remove a stain. A very fine job.
Grayson was on time, very professional, and thorough. We were lucky to have him assigned to clean our carpets and we will be specifically requesting him next time. Also, the estimate that we were offered when we booked the appt was exactly what we ended up paying - Grayson did not attempt to up sell us on stuff we didn't need.
Chris was excellent. He did an incredibly thorough job and our carpets look amazing!!!
Biggest snow storm to hit the area all season but Zeroeez was in communication concerning servicing us. Jacob showed up very timely - was knowledgeable and considerate. He didn’t dink around but he did take time with all our carpet and furniture. With 2 dogs, 2 cats and 2 adults you just get dirty. I’m anxious to see how it looks when it is dry but so far I’m liking it a lot!
Ryan was very professional, went over all areas first, recommendations, and price, and he was fast but very thorough and the carpets looked amazing when he was done! I would recommend Zerorez and request Ryan because he was so awesome at his job and took pride in what he was doing for me and my home!!!
Great experience all around!
Very nice job. Had a good knowledge of cleaning product and why so effective
The technician was professional and did a great job Ryan Robinson
Great experience as always using Zerorez!