Great response when I first contacted and made an appointment. The technician was very polite and professional. He did a thorough job and explained everything very well.
Everything went as it should have, from making the reservation to cleaning and follow up. Tech was on time, polite and efficient. He communicated everything he was going to do, then did the job. Price was reasonable and as quoted.
Great experience! Patrick was so friendly and effecient!
Josh was very polite. He called to let me know about what time he would be arriving and did an amazing job. I recommend using this company.
Excellent service and communication. Would recommend to anyone. Will be booking again in the future, 5stars!
On time, professional and all stains & dirt gone
Best carpet cleaning I have ever had! I had 4 bedrooms, a hallway and a rec room cleaned. They were very professional, removed some pet stains and cleaned the carpets so they look like new. The carpets were slightly damp and dried quickly with no residue left on the fibers. I will definitely use them again!
Our service tech, Kyle, communicated by text and email to confirm his arrival time, he showed up on time, he answered our questions, was awesome dealing with our nervous dog, did a great job, and was polite and professional. Definitely recommend!
Excellent care and service
Great service! Reasonable price!
Zerorez was great! They were on time and did a great job.
I had a great experience with Zerorez - Northern Colorado! They were easy to work with over the phone to quickly schedule & Shawn did a fantastic job when he arrived at the arranged time. I highly recommend asking for him!
Steve was truly professional. He was very knowledgeable with his products/services and saved us money with some simplifying suggestions. Oh yea, the carpets look great and the house smells good too!
Shawn was great ! The service was great
Our carpets look terrific tech was very personable
Great experience! Definitely use again!
Quick and efficient. Explain the procedures and provided helpful recommendations.
Pleasant to work with
We recently had our dog get very sick all over our house. We found Zeroez to come clean the carpets, and it was so easy to schedule something quickly. They were able to clean our 3 level house within 2 hours, and removed all of the stains and smells from our sick dog. Very great to work with.
Zenorex was very professional and explained everything they were doing. Our technician did an excellent job. Highly recommend!
The young man that cleaned the carpet was very knowledgeable about stains and how this system works. The time he spent on the carpet makes me feel like he did a great job. I would highly recommend this company for carpet cleaning and will have this company come again next year or sooner because of the outdoor indoor dogs.
On time, and professional.
Third time using this service. Technician was on time, personable and thorough. Outstanding! They are definitely on my list of preferred vendors.
Good service, great results, EXTREMELY LOUD
My family room carpet smelled like pee thinks to my puppy. Nothing I tried worked... But with Zero Rez the smell it gone. I'm a believer! The technician was super polite and efficient. Highly recommend.
The technician did an amazing job! Ten out of ten! Would highly recommend
The guy who came was very nice & friendly. Did what I requested and true to quote. Would use again!
Zerorez is always prompt and does a really good job! We have a big dog and they always get our spaces cleaned up really well. Highly recommend!
The guys were super nice and efficient, even moved a table for me! Highly recommend and I will call them again! Hi
They came early but we were ready. They were very professional and made sure our questions were answered. We went over the area before and again at the end to get our approval. They got all the stains out of carpet and recliner. We’ve used them before and will use them again!
Great place! They came out quick and finished fast which is exactly what I needed! I am for sure getting them again for when we need cleanings.
Steve and Ryan were professional, fast and fabulous. They took care to protect walls and worked in tandem to knock out the job quickly. I would definitely have them back and will share the company with friends and connections.
I’m beyond impressed with then quality of work that Ryan did today! I’m a hard person to impress because im a perfectionist. This company blows me away with there work is absolutely amazing! My carpets have never looked better then they do now. They take there time and they care about the result. I will be recommending then to everyone and i will be with this company again and again! Thank u Ryan for your hard work!
I had some pet stains from a sick dog and new puppy. The tech was very friendly, on time, explained the process and options thoroughly! He was very respectful and understanding of what money I was comfortable spending as well. It was a little more than I initially expected to spend, but on a whole I’m very impressed with the service provided! He was quick and thorough!
Fast, quick and easy. Cleaner was on time and clear with directions. Good job Sean!
The techs are always super nice and helpful. ZeroRez prices are always increasing, but the techs do such a great job and are trustworthy so I continue using them.
Service was very good…. Also had air ducts cleaned. Technician was thoughtful and very thorough.
Shane called and arrived when he said he would. I showed him all the areas. He was super nice and I appreciated him recommending the pet stain and odor removal. I will use them again!
The service technician arrived on time. Walked through the house, estimated time required and cost. It all went smoothly.
Ryan was awesome, very friendly and professional!
Andrew worked hard. The carpet here was probably installed when the place was built . He did the best he could and was very polite .
Very professional, completed the job in less time than appointment was booked for so very appreciative of that. Carpeting looks fantastic!
Very professional - stains out to the best of his ability
Kyle was terrific! He gets an 11!
Super professional and very fast! Our livingroom turned out like it was brand new! Amazing pricing and super nice. I highly recommend them!
I have used Zerorez before and have been pleased with the service. We have well water and having them use their own makes the difference in cleaning. 10 stars to Shawn!! Great service. He went over everything that he was going to do and answered all our questions. If I had to do what he did it would have taken me hours. We'll use them again and ask for Shawn P.
Getting the initial quote and scheduling done over text was very easy. Patrick arrived on time and explained all of the work to be done in a friendly and comprehensive way. The bathroom tile, shower, living room couch and rug all look fantastic and smell 1000x better.
Kyle was very professional and asked if there was anything else he could do for us before leaving. He was done in a timely manner and our carpets look and smell great! We will use them again! Isabel was very helpful when it came to scheduling our appointment, she even talked me through getting additional coupons and while confirming our appointment she made sure everything we wanted done was listed.
Love this service. Our carpets look amazing. Ryan, the technician is amazing and when we clean next, we'll ask for him. So professional and lovely to work with.
Nice and quick. Dried in about 4 hours and left the carpets fresh and bright
He was wonderful! We are preparing our home to sell and I am so glad I chose this company to clean our carpets. It’s just the cleaning and refresh we needed before showings and moving out. It smells so clean and having two kids and two dogs makes me feel better knowing that no harsh chemicals were used. Worth every penny!
Shane was awesome and professional! The whole house already smells better and the carpet hasn't even dried yet.
The technician called 30 minutes before he arrived to confirm the address and appointment. He arrived earlier than the scheduled time, but was very professional and did an excellent job cleaning carpet. I would definitely use this company again.
He was friendly, answered all my questions, and was a hard worker.
Sean did a great job, was efficient and professional!
I had a brand new wool/viscose rug and my dog had 3 accidents on it. 😫. I called to make an appointment and Isabel was very responsive in getting back to me with a price and we set up appointment. Kyle called me to let me know when he’d be arriving that morning. He was very professional and explained what he’d do to get rid of stains. He tried his darndest and was able to get one of them out. The other two are still there but much lighter and less noticeable. I would recommend your company especially Kyle!
Judy Coelho Borba
Grayson was friendly, quick to come and did a great job. Have used Zerorez before but they moved and I’m glad they are back in Fort Collins
Careful explanation of procedure. Got a stubborn stain out!
Mary ann Von bank
I have used this company for the past 10 years and love their work.
I am always thoroughly impressed with the professionalism displayed by the service technicians. They understand my requests and always meet my expectations. Brian was on time and did a great job.
Due to life circumstances our carpet hadn't been cleaned for a good while. If truth be told it looks better than when we moved in 8 yrs ago. Thank you Jimmy L for recommending Zerorez.
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Technician showed actually showed up early ( called first to make sure I would be there). Did a fantastic job!
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I have used Zerorez several times over the last couple years. They are awesome . my 20 year old carpet looks almost new everytime. The technition are friendly and efficient.
Nice job. Fair price.
My dog threw up all over the new carpet after he had his teeth cleaned. I called Zerorez and they came right out. The technician was AMAZING!! He explained the process very well and got all the stains out. My carpet looks brand new again!!!! So happy!
They did a great job in cleaning our white couch and getting a few tough stains out of our carpet. He was on time , professional, and personable. I would highly recommend!
The gentleman that cleaned the carpets in my apartment was kind, respectful, and efficient. His name is Bryan. This company is amazing and flexible with scheduling. I had to reschedule my appointment twice because of life issues. They were extremely polite and understanding in regards to the rescheduling issues. I have never used any other company since I started using Zerorez down in Aurora. Thanks again for the amazing work!
Great job with carpet cleaning! They removed stains other carpet cleaners did not and pretreated pet stains for complete removal. Thorough, fast, and house looks and smells much better now!
Jeremy was extremely professional and did a fantastic job. On time too! It was perfect!
Ryan did a great job! The carpets look great!
Absolutely amazing job.
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Job well done. Bryan worked hard and was very pleasant to work with
Very professional, thorough, and conscientious. Great service!
Shawn was very nice, through, and professional. He explained the process of what he was doing. My house smells amazing!!!
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Simple and efficient. There is no soap b
They are professional and do a very good job of cleaning carpets!